{"id":38673,"date":"2025-12-16T13:00:15","date_gmt":"2025-12-16T12:00:15","guid":{"rendered":"https:\/\/www.groupfleet.com\/?p=38673"},"modified":"2025-12-17T09:42:36","modified_gmt":"2025-12-17T08:42:36","slug":"volkswagen-group-gotozero-retail-afz-gruppe","status":"publish","type":"post","link":"https:\/\/www.groupfleet.com\/en\/volkswagen-group-gotozero-retail-afz-gruppe\/","title":{"rendered":"Practised sustainability is worth its weight in gold"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span style=\"font-size: 18pt; color: #99a9ad;\">16. Dezember 2025<\/span><\/h2>\n<p><strong><span style=\"font-size: 18pt;\">goTOzero RETAIL is the Volkswagen Group\u2019s major sustainability initiative for dealers and service partners. The first companies have already achieved Gold certification \u2013 including the AZF Group from Flensburg (Germany). In this interview, Alexander Sczech, Head of Key Accounts and Certified Fleet Management Consultant, and Leif Nielsen, Head of Marketing and Communication, explain their strategy for success \u2013 and tell us which measures really work. <\/span><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>Mr Sczech, Mr Nielsen, what motivated you to take part in the goTOzero RETAIL certification programme?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Alexander Sczech:<\/strong> The Volkswagen Group introduced us to the programme in 2024. By then, we were already deeply committed to sustainability. We had even looked into the <a href=\"https:\/\/germany.econgood.org\/\" target=\"_blank\" rel=\"noopener\">Economy for the Common Good<\/a> (German) \u2013 for many, the Champions League of sustainability certifications. It scrutinises a company according to values such as human dignity, social justice, ecological sustainability and transparency. In short: We entered into goTOzero RETAIL on the best possible footing \u2013 and felt we had a realistic chance of winning an award.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;38504&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>That sounds as if the gold status was almost a foregone conclusion. Is that fair to say?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Leif Nielsen:<\/strong> Not at all! For example, two colleagues had to collect data, document measures and describe processes in the \u201cnumbers cellar\u201d for around 14 days. But we also really wanted to do well \u2013 which boosted motivation tremendously. Even if we didn\u2019t know every detail that was important for this initial certification, we passed the gold hurdle with flying colours. In the end, this award was by no means a coincidence, but the result of hard work and tireless commitment.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>Is it primarily a question of manpower \u2013 or do other components also play a role?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Alexander Sczech:<\/strong> Basically, the topic has to be addressed on several levels, including structural changes. Anyone who is still sitting in a 1970s building and has not considered installing a photovoltaic system or making improvements in terms of energy efficiency will find it rather difficult. We have been a member of the Flensburg Climate Pact for over a decade and have already implemented many measures in this area. Our refurbishments have grown organically. Insulation, modern heating technology, photovoltaics \u2013 none of this was a green nice-to-have, but a rational investment decision. Why burn money on heat and electricity and pollute the environment in the process when you can do better? Today, we achieve almost 70 per cent self-sufficiency in electricity and operate around 50 charging points at our site. The audit confirmed this in black and white.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;38536&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>Can you name any other aspects that have made the difference for you in terms of sustainability?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Leif Nielsen:<\/strong> A good example is tyre washing. In the past, it was all done with fresh water. Today, we collect rainwater, filter it and use it for this service. This saves thousands of litres of drinking water a year \u2013 and turns a simple process into ecological leverage. In addition, we have trained apprentices to become energy scouts in collaboration with the Chamber of Industry and Commerce. They look for projects and identify the associated savings potential, for example in electricity, heat or even work processes such as tyre washing etc. In this way, they learn to practise sustainability in everyday life instead of just talking about it. Our holistic approach is rounded off by concrete actions. For example, we created a flower meadow on the premises, financed 500 newly planted trees and came up with a special gift for customers, where they receive a small booklet, a jar of honey and a seed mixture on delivery. What we are saying is: Yes, we are car dealers and we sell performance models. However, we also do everything we can to visibly offset our ecological footprint and promote sustainable projects.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>Despite the already favourable conditions, did the audit conducted as part of goToZero RETAIL bring about any further changes in everyday operations?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Alexander Sczech:<\/strong> Absolutely. Your perspective changes. A door that has been open for a few minutes suddenly catches your eye: You can literally see the heat escaping \u2013 and the money being lost in the process. Such moments heighten awareness. In a sense, certification acts like a pair of glasses that reveals hidden opportunities. It raises awareness among the workforce and shows where potential may still exist. I\u2019m thinking, for example, of our older buildings, for which we have now launched an energy consultation as part of the audit. In other words: This independent external feedback is truly invaluable.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>How do your customers, especially fleet customers, react to the Gold status?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Alexander Sczech:<\/strong> There\u2019s a lot of interest \u2013 which, to be honest, doesn\u2019t surprise me at all. After all, sustainability has almost the same importance in tenders as price, availability or service. Many fleet operators today want to know specifically how we can reduce emissions, conserve resources and analyse supply chains. Discussions are therefore no longer just about discounts, but increasingly about decarbonisation, the origin of components and clear ESG criteria. We can provide solid evidence for all of this. Our measures are documented, the processes are traceable and the certificate is on the table. This creates trust and shortens processes because no vague statements are made. This is a real competitive advantage for us. Those who merely talk the talk but don\u2019t have the data to back it up will be left behind. We are fully committed to the subject \u2013 and our customers notice that.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>In economically challenging times such as these, is it ultimately the bare figures that tip the balance for fleet customers?<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Alexander Sczech:<\/strong> Definitely. But these \u201cbare figures\u201d have long favoured sustainability. Although the EU is currently postponing individual requirements or streamlining reporting obligations, banks are increasingly linking their ratings to ESG criteria. This means one thing: Anyone who wants to finance investments cannot ignore sustainability. By visibly implementing measures, we create trust \u2013 and remove obstacles to financing, tendering and auditing.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 18pt;\"><strong>You have already had the ecological side certified. However, goTOzero RETAIL now also covers the areas of social issues and corporate governance &#8230;<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 80px;\"><strong>Leif Nielsen:<\/strong> Of course, these aspects are just as much a part of sustainability. And, needless to say, we are also on board here. We train and develop our employees in a targeted manner, ensure a good work-life balance and promote a culture in which people talk to each other instead of about each other. That feels good \u2013 but as we all know, a feeling is no substitute for a test. An audit is always a test of stamina. If the bar is higher than expected, you have to sharpen your focus. However, we don\u2019t see this as a flaw, but as part of the journey.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1765545960823{background-color: #00806E !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<blockquote>\n<p style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">Update: goTOzero RETAIL<\/span><\/strong><\/span><\/p>\n<p>&nbsp;<\/p><\/blockquote>\n<p style=\"text-align: left;\"><span style=\"color: #ffffff;\">The criteria of the goTOzero RETAIL initiative are based on the voluntary commitments of the Volkswagen Group\u2019s <span style=\"color: #c2ff02;\"><a style=\"color: #c2ff02;\" href=\"https:\/\/www.volkswagen-group.com\/en\/sustainability-strategy-18157\" target=\"_blank\" rel=\"noopener\">\u201eregenerate+\u201c<\/a><\/span> sustainability strategy. The overarching goal is to achieve net carbon neutrality by 2050 at the latest. To date, goTOzero RETAIL has focussed on the four fields of action of the environment:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ffffff;\">&#8211; Protecting the climate<\/span><br \/>\n<span style=\"color: #ffffff;\">&#8211; Conserving resources<\/span><br \/>\n<span style=\"color: #ffffff;\">&#8211; Preserving ecosystems<\/span><br \/>\n<span style=\"color: #ffffff;\">&#8211; Ensuring environmental compliance<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ffffff;\">From 2026, the certification will be adapted to the Volkswagen Group\u2019s ESG (Environment, Social, Governance) sustainability strategy and expanded to include \u201cSocial\u201d and \u201cGovernance\u201d. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ffffff;\">More about the initiative <\/span><span style=\"color: #c2ff02;\">\u201e<a style=\"color: #c2ff02;\" href=\"https:\/\/www.volkswagen-group.com\/en\/gotozero-retail-18015\" target=\"_blank\" rel=\"noopener\">goTOzero RETAIL<\/a>\u201c<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator border_width=&#8221;2&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 10pt;\">\u00a9 Volkswagen\u00a0AG<\/span><\/p>\n<p class=\"singlecolumntext\"><span style=\"font-size: 10pt;\">Stand: 16.12.2025<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How the AZF Group achieved gold status in the goTOzero RETAIL initiative \u2013 and why sustainability is a clear competitive advantage.<\/p>\n","protected":false},"author":37,"featured_media":38470,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77,117],"tags":[],"class_list":["post-38673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backgroundknowledge","category-interview-en","newsletter-fleetnews-06-25-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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