{"id":35908,"date":"2025-03-06T12:40:47","date_gmt":"2025-03-06T11:40:47","guid":{"rendered":"https:\/\/www.groupfleet.com\/?p=35908"},"modified":"2025-03-06T20:05:29","modified_gmt":"2025-03-06T19:05:29","slug":"interview_jochen_schmitz_2","status":"publish","type":"post","link":"https:\/\/www.groupfleet.com\/en\/interview_jochen_schmitz_2\/","title":{"rendered":"\u201cThe fleet business is a craft. You have to master it.\u201d"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000; font-size: 24pt;\">From e-mobility and digitalisation to the diversification of mobility needs: In such dynamic times, it is important to address customer needs at the right place and provide them with personalised support, Jochen Schmitz says. In the following interview, the Head of Fleet Sales Germany explains how Volkswagen Financial Services AG approaches this in detail.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1734288835987{background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1663594233237{background-color: #eef5f8 !important;}&#8221;]\n\n<div class=\"article_paragraphimage article_paragraphimage_left ap_with_subline\" style=\"width: 40%;\">\n\t<div class=\"ap_img_wrapper \">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"960\" src=\"https:\/\/www.groupfleet.com\/wp-content\/uploads\/2025\/02\/20230823_jochen_schmitz_1_640x960.jpg\" class=\"attachment-vw_small size-vw_small\" alt=\"\" data-full=\"https:\/\/www.groupfleet.com\/wp-content\/uploads\/2025\/02\/20230823_jochen_schmitz_1_640x960.jpg\" data-desc=\"\" data-desc-class=\"mylightbox_desc_tl\" \/>\t<\/div>\n\t<div class=\"article_paragraphimage_text\">\n\t\t<\/p>\n<h4 style=\"text-align: right;\"><strong>Jochen Schmitz<\/strong><br \/>\nHead of Fleet Sales Germany, Volkswagen Leasing GmbH<\/h4>\n<p>\t<\/div>\n\t<div class=\"clear\"><\/div>\n<\/div>[vc_column_text][\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"question-answer-modul abstractContentComponent parbase section\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<p class=\"L\" style=\"margin-right: 63.75pt;\"><strong>Mr Schmitz, in March 2024 you gave a keynote address titled \u201cFleets charging ahead\u201d at the \u201cFlotte!\u201d industry get-together in D\u00fcsseldorf. How would you describe the development now, almost a year later? Despite all the political discussions, are fleets still heading in this direction?<\/strong><\/p>\n<\/div>\n<div class=\"iv-modul__answer\">\n<p style=\"padding-left: 40px;\">Absolutely! This is reflected not just in expected registration figures: One in five newly registered fleet vehicles in Germany will be battery electric in 2025, according to official market observers. At the same time, our discussions with our customers indicate that interest in e-drive systems is continuing to grow across all sectors and company sizes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<p class=\"L\" style=\"margin-right: 63.75pt;\"><strong>Why?<\/strong><\/p>\n<\/div>\n<div class=\"iv-modul__answer\">\n<p style=\"padding-left: 40px;\">On the one hand, you must respond to the requirement to reduce fleet emissions and contribute to decarbonisation. But the matter has long since ceased to be a question of simply doing your duty. More and more company car drivers want to drive electrical vehicles and are expressing this interest to fleet management: because the vehicles are fun, because charging anxiety is increasingly slipping into the background \u2013 and because electric cars give you guaranteed tax benefits. Recent studies show that loyalty to e-drive is highest for repeat orders: Around three-quarters of business e-car users will choose an e-vehicle again when they place their next order, these studies show. That speaks for itself.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u201cIn recent years, we have helped so many companies make the transition to e-mobility that we now have the right best-practice example for almost every use case.\u201d<\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; el_width=&#8221;20&#8243; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong>Jochen Schmitz<\/strong><br \/>\nHead of Fleet Sales Germany, Volkswagen Leasing GmbH[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<p class=\"L\" style=\"margin-right: 63.75pt;\"><b><strong>Let\u2019s think about this for a second: There is great interest in e-mobility in the fleet segment. However, in times of upheaval like these, this certainly also applies to the need for advisory assistance. What is most important to customers?<\/strong><\/b><\/p>\n<\/div>\n<div class=\"iv-modul__answer\">\n<p style=\"padding-left: 40px;\">This varies greatly \u2013 especially because practically every company has its own individual \u201cmaturity level\u201d. Here is an example of what I am talking about: A classic medium-sized company has four levels in its car policy, from technician to manager, including the corresponding listed vehicle models and classes. The company now wants to get into e-mobility. Fleet managers who are not yet well versed in this area have to answer a number of questions: What are the e-equivalents to the Passat, Tiguan etc.? What used to be litres\/100 km are now kWh. How do I incorporate this into the new policy in a meaningful way? At Volkswagen Financial Services AG, our expertise lies in our ability to take an absolutely individual approach to each customer and to support this individual according to his or her needs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<p class=\"L\" style=\"margin-right: 63.75pt;\"><strong>In addition to vehicle choice, various other tasks have be completed along the way: from the power supply at the company site to charging at home and charging cards for public stations &#8230;<\/strong><\/p>\n<\/div>\n<div class=\"iv-modul__answer\">\n<p style=\"padding-left: 40px;\">Logically, every fleet professional wants as few or even just one contact person as possible. This is precisely where customers benefit from the Group\u2019s clout. As a group of companies, we are able to offer the entire e-mobility ecosystem from a single source. This is also aimed at fleet transformation. Apart from this, we have a high level of fleet expertise and can offer fleet managers a degree of procedural security that they are unlikely to find in this scope with any other market competitor.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u201cOur Fleet.Electrified e-mobility section on our business customer website is like a well-stocked library where fleet managers can find comprehensive information on every conceivable aspect of electromobility in Germany.\u201d<\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; el_width=&#8221;20&#8243; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<strong>Jochen Schmitz<\/strong><br \/>\nHead of Fleet Sales Germany, Volkswagen Leasing GmbH[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<div class=\"iv-modul__question\">\n<p class=\"L\" style=\"margin-right: 63.75pt;\"><strong>Finally, let\u2019s briefly change our perspective \u2013 from the topic of company cars to mobility in general. Needs in this area have changed and differentiated considerably in recent years. How do you respond to this?<\/strong><\/p>\n<\/div>\n<div class=\"iv-modul__answer\">\n<p style=\"padding-left: 40px;\">As you suggest: The company car is still the No. 1 means of mobility. Enhanced by a few relevant mobility trends. A good example in this context is the topic of company bicycle leasing. This creates a real win-win situation: Commuters receive an attractive mobility option for their daily journey to work and benefit from a salary conversion model. The company, in turn, can benefit in its reporting under the Corporate Sustainability Reporting Directive (CSRD). Bike leasing can also be a forward-looking addition to a company car for company car drivers. Here, as well as with other mobility solutions such as flexible \u201crental models\u201d, we act as the reliable partner for companies.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space][vc_separator color=&#8221;black&#8221; el_width=&#8221;50&#8243; css=&#8221;&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>You want more FleetTalk?<br \/>\n<\/strong><strong>Click here for the interview with:<\/strong><\/h2>\n<p>[\/vc_column_text]\n<div class=\"mybutton\" style=\"text-align: center;\">\n\t<a class=\"button \"  href=\"https:\/\/www.groupfleet.com\/de\/interview_andreas_piekarek\/\" target=\"_blank\">Andreas Piekarek, Head of International Fleet Sales, Volkswagen Financial Services AG<\/a>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 10pt;\"><em>All information applies to the German market.<\/em><\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"singlecolumntext\"><span style=\"font-size: 10pt;\">Status: 04.03.2025<\/span><br \/>\n<span style=\"font-size: 10pt;\">\u00a9 Volkswagen AG<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>From e-mobility and digitalisation to the diversification of mobility needs: In such dynamic times, it is important to address customer needs at the right place and provide them with personalised support, Jochen Schmitz says. In the following interview, the Head of Key Accounts Sales explains how Volkswagen Financial Services AG approaches this in detail.<\/p>\n","protected":false},"author":39,"featured_media":35817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77,117],"tags":[],"class_list":["post-35908","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backgroundknowledge","category-interview-en","newsletter-fleetnews-01-25-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cThe fleet business is a craft. 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